Legal

Privacy Policy

Last updated: 25 September 2026

This policy explains how Lyncage Professional Services (“Lyncage”, “we”, “us”) handles personal information collected through this website.

Who we are

Lyncage Professional Services is based in Sheffield, South Yorkshire. You can contact us about this policy at info@lyncage.co.uk or on 0114 273 0587.

What information we collect

When you use our enquiry forms we collect the details you choose to give us: your name, email address, telephone number (optional), the type of organisation you represent, the service you’re interested in, your message, and your preferred contact method.

Like most websites, our hosting provider may also record technical information such as IP address, browser type, and pages visited, for security and reliability purposes.

Please don’t send sensitive financial information (such as bank details or tax reference numbers) through the website form. We’ll let you know how to share it securely once we’re working together.

How we use your information

  • To respond to your enquiry and arrange a conversation.
  • To provide our services if you become a client.
  • To keep our website secure and working properly.

Our lawful basis

We process enquiry information because it is necessary to take steps at your request before entering into a contract, and because of our legitimate interest in responding to enquiries about our services. Where we rely on your consent, you can withdraw it at any time.

Who we share it with

We don’t sell your personal information. We may share it with trusted service providers who help us run the website and handle enquiries (for example hosting and email providers), only where necessary and under appropriate safeguards.

This website loads fonts from Google Fonts, which means your browser requests those font files from Google’s servers.

How long we keep it

We keep enquiry information only as long as needed to respond and follow up, and, if you become a client, for as long as required to provide our services and meet our legal and professional obligations.

Your rights

Under UK data protection law you have the right to access your information, have it corrected or erased, restrict or object to its use, and request a copy in a portable format. To exercise any of these rights, contact us at info@lyncage.co.uk.

If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.